Case Study / Restaurant & F&B
Floor and Kitchen on the Same Page
Order errors and kitchen delays during peak hours were affecting service and repeat customers.
01
The Work
How it came together.
The Challenge
Order errors and kitchen delays during peak hours were affecting service and repeat customers.
The Solution
Restaurant POS with KOT routing, live table management and a kitchen display workflow, extended with branded online ordering.
Technology
Restaurant POS, KOT printing, ordering platform, delivery assignment
Results
Cleaner order flow at peak hours and direct delivery orders without aggregator dependency.